*Associate Professor
in Tourism,
School of Social Sciences and Humanities,
Murdoch
University
Perth,
Western Australia.
While studying in the UK, Jim Macbeth took a ‘chance’ job at
the University of Western Australia in Perth in 1972, thinking that he
could work for a couple of years in Australia before returning to
Canada. Perth is that kind of place: it is easy to stay. Three years
later he joined Murdoch University, also in Perth, as a foundation
staff member. He has ‘survived’ with one employer because of a number
of things, not least of which is that Perth is such a good place to
live and the other universities in town don’t offer the sort of
interdisciplinary challenges and flexibility. But, Jim has also varied
the focus of his academic career every 8-10 years with the shift from
sociology to tourism in the mid-1990s, both for teaching and research.
That said, all of Jim’s research is informed by the ‘sociological
imagination’ (C. Wright Mills) and a wider concern for communities on
the one hand and the experience of individuals on the other. The
latter was the focus of Jim’s Doctoral study that was informed by and
contributed to the sociology of subcultures.
Ocean sailing became one of Jim’s passions in the 1970s and has
remained an interest ever since. He owns an ocean sailing yacht but
these days uses it more as an office than for sailing; but, life does
go in segments and the last few years have been dominated by tourism
work and travel as well as the horses of his daughter.
Murdoch University is a relatively small research intensive university
(about 12000 students) that was established in Western Australia when
there was only one other university. It is renowned for its teaching
excellence (top five star rating 10 of the last 11 years on graduate
assessment), its success in research and in postgraduate research. Jim
Macbeth shares in this passion for research and supervision being
involved in a wide range of funded projects and postgraduate research.
He received the 2005 Vice Chancellor’s Excellence in Supervision Award
for his postgraduate work.
Associate Professor Macbeth developed the undergraduate tourism course
in 1995 and has been program chair since that time. The course has a
social science bias with a concern more for policy and planning than
for product development or marketing, for example. There are currently
four majors available within three different degrees, reflecting the
interdisciplinary and cross-school philosophy at Murdoch, with tourism
studies in science, tourism and commerce. (go to
http://handbook.murdoch.edu.au/courses/ and enter ‘tourism’
in the Course box.)
As
noted above, Jim has seen his career follow 8-10 year cycles and
another cycle is about to begin: he has been appointed Interim Head of
the School of Social Sciences and Humanities, a school of about 50
staff. If that appointment is confirmed in 2007 into a longer term
then the next cycle will be underway. Jim will be able to maintain his
tourism research and postgraduate supervision but to a lesser degree
with the new responsibilities in a rapidly changing higher education
sector.
(The Interview follows:)
ECOCLUB.com:
Western Australia is promoting itself as Australia's most
environmentally-aware destination while Perth, where you are based, as
a "city in harmony with nature", also dubbed the "City of Lights" by
overflying astronaut John Glenn in 1962, and named "the most isolated
city in the world" by America's Cup skipper Dennis Connor. It sounds
like a tourists' paradise, but has development in isolation inevitably
lead to any environmental and social problems, and may be Tourism
contributing to the amelioration or accentuation of these?
Jim Macbeth: Promotion and marketing come out of wishful and
creative thinking and what some people think the market wants to hear.
But, as with your statements, it is not all incorrect. I’ve lived in
Perth for 35 years after migrating from Canada via the UK and this is
an isolated western developed city, although in many ways we don’t
feel it. A short air flight for me is 3 hours; it is all relative. We
are not isolated in the sense of being out of touch with or unaffected
by the machinations of 21st Century global development pressures and
the pre-eminence of the dollar and right wing fundamentalist politics.
That said (fortunately), we are unimportant enough to be ignored by
many. But, this is a sparsely developed state where it is a four-day
drive to the Kimberley in the north, one of our premier outback
destinations, and there are no cities in between. Make no mistake
about it, though, the landscapes of Western Australia are awesome!
And, that is said by someone who grew up near the Rocky Mountains in
Canada.
Tourism
is an important part of our economy and is vital to a number of towns
and regions. But, it is the resources boom that drives this place into
a frenzy of tax revenue and consumer spending. There is, of course,
environmental damage from tourism development and the activities of
tourists. But, it has to be said that much of the damage is done by
developers whose main interest is often property development for
residential purposes with tourism used as a hook to attract financial
and government support. We have also had some important environmental
‘wins’ in tourism, the most notable being the eventual rejection by
the State government of an inappropriate development at Maud’s
Landing, near Coral Bay on the coast beside the Ningaloo reef, 2 days
drive north of Perth. A new development strategy is being proposed for
Coral Bay itself, a high demand area that badly needs infrastructure
in the face of the travelling hoards. There is a lot of research and
strategic planning current and while not all of it will result in
strong environmental protection, it is not open slather for developers
or for tourists.
From
your research in Western Australia, are sometimes captive wildlife
facilities better than the real thing in terms of removing pressure
from the environment, guaranteeing satisfaction to the tourists, and
in general increasing carrying capacity and tourism popularity of an
area, or is the preservation of the image of authenticity,
anticipation of the unknown, exploration and independence a dominant
factor for commercial success of a 'quiet' outback area?
Jim Macbeth: I think the implied dichotomy in your question
masks the key issues. There is no doubt in my mind (and from my
academic and personal background) that humans like to ‘explore’ and
that exploration takes many forms, including learning new knowledge
and walking the unknown trail, sailing the oceans.
Captive
wildlife facilities (zoos?) serve a variety of purposes, including
important conservation functions. They are also places where tourists
can see animals they would never see in the wild simply because those
animals are hard to find. And, yes, there are times when it is
desirable to use captivity as a way to protect animals and habitat.
But, any form of captivity is also an ethical question that we have to
address. (see Newsome, D, M. Hughes and J. Macbeth 2005 Captive
Wildlife Tourism in a Natural Setting: Visitor Satisfaction as a
Measure of Success at Barna Mia, Western Australia. Journal of
Ecotourism. Vol. 4, No. 2, pp73-91).
Tourism
academics question the notion of ‘authenticity’ and will do so
forever. What is it? Who knows? Is it in the experience of the person?
Our limited research in one facility found the respondents did
experience this captive experience as authentic. Fine.
But,
there is no substitute for the quiet outback, as on the ocean at night
100s of miles from land and lights – it is a big sky when seen like
that and while we may feel insignificant we can also feel part of a
pretty special place.
Some,
who could be called sustainable tourism revisionists, would argue that
'stage-managed' indigenous performances, artificial villages and
souvenir shops, within luxury all-inclusive resorts, are less
obtrusive and disruptive for indigenous communities, and more
efficient in terms of revenue generation and poverty reduction. Do you
find any merit in this argument, with reference to indigenous
communities in Australia, your native Canada and elsewhere?
Jim Macbeth: I don’t believe I can generalise and say that
this, or any other solution, is always, if ever, right for particular
people. But, it is an important alternative strategy to consider and
has been used by ‘closed’ communities to keep tourists at a distance
while still satisfying the tourists’ curiosity and consumer interests.
Often, the answer to your question lies in an understanding of power
relationships and then in questions of empowerment. Who has the power
in determining a strategy and are indigenous people empowered in the
process?
You
are both a skilled yachtsman and an expert on the academic side of
private ocean sailing or cruising, with your Ph.D. thesis concluding
that cruisers are cultural 'heroes' within the western individualistic
value system, and although in a way deviant, their deviance can
contribute to positive social evolution. So does it follow that
tourism is always a positive force as long as tourists are satisfied
on an individual level, or does this satisfaction need to be within a
certain 'ethical' platform that also values the greater impact on the
community?
Jim Macbeth: Thanks for getting me to revisit a document I
wrote over 20 years ago. People following their own needs for
adventure, self-reliance and challenge are only cultural heroes within
a particular society and ideology. Twenty years on I would write a
different abstract, if not a different thesis. But, yes, in a
corporatised world these people managed to ‘escape’ but they also
sought to create a lifestyle closer to nature and more dependent on
their own skills and resources. While they are not self-sufficient,
they are self-reliant. People explore, they search and they push their
own boundaries and these people had a fundamental critique of western
society of the 70s. They interested me because of their expression of
an uneasiness about modern society, an expression found in their
actions and in their writing. Further, given the wide readership of
this expression, they represented something, maybe a fantasy, for
millions of others. But, one of the reasons I was interested in these
people was because they represent the advantaged, a part of society
too little studied. This was the middle class searching and it needed
expression.
I used
the word 'deviant' because I wanted to emphasise the notion that to be
different from the mainstream, to deviate, isn’t always about things
like street gangs or drug use. To deviate is often to look for
something better in life for oneself and loved ones and/or for one’s
society. Some of our most famous deviants were responsible for the
environmental movement that is so vital to the survival of humanity.
(see Macbeth, J. 1985. Ocean Cruising: a study of affirmative
deviance. PhD Thesis, Murdoch University, Western Australia, available
electronically; and Macbeth, J. 1992. Ocean cruising: a sailing
subculture. The Sociological Review. Vol. 40, #2, pp319-343.)
It
certainly does not follow that tourism is always a positive force when
individuals are pursuing their own form of nirvana. To assert this
would be laughable given the damage being done around the world by
hedonistic and selfish individuals posing as tourists or developers of
tourist products. Yes, it does take a particular ethical position(s)
for there to be a chance that tourism will be a positive force.
The
fact that it has been necessary to develop and use a concept such as
pro-poor tourism or its relative Sustainable Tourism-Eliminating
Poverty (ST-EP) is not only an important initiative but a sign or
recognition that much tourism is not serving the needs of the
disadvantaged.
Which
brings us to the next question. Most branches of science are currently
researching 'Ethics', with the usual argument being that technology
development is running faster than ethics development, and 'ethical'
dilemmas appearing with greater frequency. Is there a similar
situation in Tourism with advances in technology taking the form of
improved transport (cheaper flights to everywhere) and communication
(TV, Internet, mobile phones)? And in practice, how would you convey
the concept of 'Tourism Ethics' in a short, memorable way, to an
airport audience composed of an 18 year old backpacker on his way to
Ibiza, a 30ish couple on their way to their all-inclusive honeymoon in
the Maldives, a 68 year old retiree heading to Pattaya, and a travel
photographer on his way to remote Burmese villages? And would it have
any effect you believe?
Jim Macbeth: You don't ask hard questions do you! Now, how do
I get out of this one late on a Saturday night with good music
playing? Prevaricate and say you develop a variation on ‘do unto
others as you would have them do unto you’. Then you have to help
people understand their impacts and why those impacts are important.
Will it do any good? In some cases, yes; in others, of course not.
My work
on ethics in tourism is concerned with informing our policy and
planning frameworks within a sustainable development context. It is
not primarily for tourists but for planners and policy makers (see
Macbeth, J. 2005. Towards an ethics platform for tourism. Annals of
Tourism Research. Vol. 32(4), pp. 962-984)
On a
slightly different aspect of technology, I’m involved in a project on
virtual nuclear tourism. One of my colleagues in multi-media has had a
long interest in presenting the Cold War dynamics of nuclear testing,
especially in Australia, in a virtual tourism product. Many of the
nuclear sites are either closed to visitation or are largely
inaccessible. And, of course, the testing sites do not have a lot of
evidence to look at! We got funds for a scoping study to investigate
ways to make these sites accessible through multi-media and are doing
(or did) the scoping field trip to the South Australian sites in June
2006 (Maralinga, Narungar, Emu Junction and Woomera).
One
last thing here: changes in technology are changing tourism and
tourism’s impacts but it is also important to recognise that these
changes also work independently of tourism. For example, it is pretty
hard to blame tourists for 'infecting indigenous communities with
Western ideals' when those same communities have television and are
faced with a plethora of western consumer goods.
From
your research findings, are Backpackers or Luxury tourists more
appropriate 'customers' for emancipated local communities, or is it up
to the - after all emancipated - local communities to decide for
themselves?
Jim Macbeth: Good decisions are only made with good
information. It is possible to be emancipated yet not have good
information and thus to make decisions that are bad for your
community, your culture and your environment – we do it all the time
and, as I said earlier, power relations are an important dynamic. Each
of your dichotomised alternatives above may be appropriate together in
managed numbers and in certain contexts. There are no simple decisions
possible in the complex world of intercultural, globalised tourism
development. I have explored this in some research we did on tourism
in Byron Bay, an icon backpacker location on the east coast of
Australia. (See Westerhausen, K. and J Macbeth. 2003. Backpackers
and Empowered Local Communities. Natural Allies in the Struggle for
Sustainability and Local Control? Tourism Geographies Vol. 5, No. 1,
2003, pp. 71-86.)
All
tourists have impacts and the crucial question then becomes one of
setting policy frameworks and developing planning guidelines that will
improve the chances of meeting the complex demands of a truly
sustainable tourism, one that contributes positively to social,
cultural, economic and environmental dynamics in a destination. While
so-called backpackers are widely believed to produce one of the best
economic yields (they spend the most and a lot of it goes in small
businesses) they too have impacts, both positive and negative, in
places where they 'hang-out'. The following article explores a
framework for planners to help them think about maximising sustainable
yield on all dimensions. (See Northcote, Jeremy and Jim Macbeth.
2006. Conceptualising Yield in Sustainable Tourism Development: An
Integrated Model.’ Annals of Tourism Research, Vol.33, no. 1, pp.
199-220).
Another
way in which we’ve approached understanding tourism and communities is
through social capital and related cultural and political issues. We
were concerned not only for evaluating a community’s ‘readiness’ to
undertake and control tourism but also to understand what impacts
tourism might have on social, cultural and political capital. The
debates around these concepts are very interesting and a rich source
of ideas about communities and their enhancement. (See Macbeth,
Jim, Dean Carson and Jeremy Northcote. 2004. Social Capital, tourism
and regional development: SPCC as a basis for innovation and
sustainability. Current Issues in Tourism. Vol. 7 (6), pp. 502-522.)
Many
studies try to measure the social impact of tourism at a local level,
(usually as a decision tool before financing further expansion in
tourism), through resident perception surveys. Can these be relatively
accurate, as for example election polls, provided that the proper
methodology is applied, or is there something inherently wrong about
trying to evaluate resident’s perceptions and indeed the social impact
of tourism in this way? (And in that case, why not go for the real
thing, hold direct elections about tourism issues?)
Jim Macbeth: As I've written elsewhere, understanding how
residents and other stakeholders perceive tourism impacts is important
in managing a tourist destination. But, I don’t believe perceptions
are the same thing as actual impacts. There are actual changes going
on in any situation that may not be noticed by residents, some of
which may be positive by most definitions. So, to really understand
tourism impacts we have to measure perceptions, employment changes,
aspects of social capital, real estate prices and ownership changes of
business and infrastructure – and the list goes on. (see Northcote,
Jeremy and Jim Macbeth. 2005. Limitations of Resident Perception
Surveys for Understanding Tourism Social Impacts: the Need for
Triangulation. Tourism Recreation Research, Vol. 30(2), pp.43-54.)
Obviously, we would argue that direct elections/plebiscites about
tourism developments are less than satisfactory, if for no other
reason than the result are mainly about perception (this is arguable).
However, I would go further and revisit the issues of power and of the
failures of elections, especially non-preferential, to deliver a
result the represents the complexity of residents’ views. Anyway, are
votes/residents the only stakeholders to get a say?
As
someone who has successfully supervised many Ph.D Tourism students, do
you at all sense that Tourism Ph.D. theses topics tend to get slightly
more commercial / exotic / attractive / "nichey" each year? Is
academic integrity at all sacrificed for future publishing and
consulting success, are perhaps topics influenced by commercial
pressures and available funding for students, or is it a case of
Universities ("finally" as cynics would say) producing research that
is relevant to real world problems?
Jim Macbeth: Yes, but …. that is not the whole story. Funding
does drive many research projects because the funding is provided to
ask certain questions and this is the case in all disciplines to some
degree. In tourism, we have seen a massive increase in Australia of
tourism scholarship through all types of research. The Sustainable
Tourism Cooperative Research Centre in Australia currently funds
almost 100 PhD scholars throughout the country. A student’s academic
integrity is not compromised by this funding although the questions
they need to ask are directed. Their work can still be academically
competent while we still may decry the way funding skews the research
agenda. Governments throughout the world place strings on most funding
and Australia is no exception with our universities micro-managed by
the whims of Federal politicians (they have more money than State
politicians so we pay attention to more of their whims). Do I
contradict myself?
The
really frightening thing about research funding in Australia is that
it is so heavily skewed to the health and bio-sciences that the
humanities and social sciences are simply starved out of the research
loop. What is frightening is that without the social science,
humanities and creative industries doing serious and well-funded
research we will develop societies managed through ignorance and
without an understanding of the complexities of human nature and
needs. And, this is to say nothing of the military-industrial-research
industries! This year I have had two PhD students receive clear passes
from all three of their examiners, one just came today. I’m ecstatic.
But, my point in raising this is that neither of them did industry
directed research.
In
this context, field research in remote and dangerous parts of the
world is increasing in importance for Tourism academics. Recently, and
on your initiative, your Institution developed a scholarship in the
memory of a tourism researcher who perished in Thailand during the
Tsunami. Should "tourism-research-related tourism" be recognised and
organised perhaps, like Voluntourism, as a separate and important
genre of Tourism, indeed due to its double importance and contribution
to local communities, and be given due attention and support by
relevant bodies including governments, airlines and tourism
professionals?
Jim Macbeth: From a research point of view, no we should not
further segment our knowledge by developing yet another special area
of research. That said, there are important philosophical and ethical
questions to be asked about western researchers fanning out across the
developing world asking questions thought up in developed countries.
But, I don’t think that is the question you are asking and is not my
whole answer.
Business travel is an important component of the tourism activity of
many destinations. One could argue that tourism researchers (do you
include consultants?) are another form of business travel and some
destinations would do well to facilitate the work of such tourists –
provided the society isn’t afraid of the answers that hard questions
sometimes throw in your face.
Murdoch
University named its most prestigious International Postgraduate
Scholarship after Lisa Jones, a UK national and Murdoch postgrad who
died on the North Andaman coast doing what she cared about - working
with endangered species (sea turtles) and local communities. Her
research, under the supervision of myself and Associate Professor
Carol Warren, was about empowering local communities in the face of
the global forces of tourism development, including decision-making by
central governments divorced from the needs of local and indigenous
people. The 2006 inaugural Lisa Jones Memorial International
Postgraduate Scholarship is held by Stephanie Chok, a Singaporean
student who already has a masters degree in development studies; she
will be doing work with tourism and poverty alleviation, probably with
a field focus in Thailand.
Finally,
is there something else you would like to say, perhaps on your or your
institutions future projects?
Jim Macbeth: My life has developed in 8-10 year segments and
the last 10 years in tourism has been one of the most dynamic in terms
of research and scholarship so I'm looking forward to more of it.
Throughout these times, one of the most important aspects of my own
intellectual background has been the social sciences and a fundamental
critique of the way our societies disenfranchise their peoples. While
I’ve never engaged in the radical edge of that critique, much of my
work has an underlying flavour of that perspective. My tourism
research began in earnest in 1995 when I did what seemed then a small
project on community tourism management/planning in rural Australia.
That was part of my commitment to rural and regional communities and
became a turning point in my academic career. Much of the research
funding I have managed in that time has had a regional community focus
and that will continue.
I get
funding from two major Cooperative Research Centres (national funding
bodies), one with the title ‘Sustainable Tourism’ and the other
‘Desert Knowledge’. In the former, tourism is the key focus (see
www.crctourism.com.au), is
almost an end in itself. In the latter, the key issue is sustainable
communities (see
www.desertknowledge.com.au) with tourism as a means to an end.
That suits me so that my involvement in a new 5 year project on desert
4WD tourism bodes well for my future research.
But, to
return to where we started – Thailand. The death of my student in the
tsunami affected me greatly and I look forward to our being able to do
more work that will carry on the tourism objectives of Lisa Jones.
Stephanie Chok’s new PhD won’t be the same, of course, but it will
address many of the same underlying tourism and globalisation issues.
It will be the most radical research of my tourism period.
ECOCLUB.com:
Thank you very much
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